Scheduled Maintenance Advance Notification

[admin]

On Thursday 16th February 2012 10:00pm, until a *maximum allotted time-span of Friday 17th February 2012 06:00am GMT, you will not be able to use the You Play We Play website due to essential maintenance taking place on your LOTTOconnect Platform.

*maximum - check back regularly! You Play We Play endeavor to restore services to you both promptly and ahead of the allotted maintenance window, subject to our strict test procedures. We expect down-time to be around 3 hours but have scheduled a larger window in order to overestimate and over deliver.

What's The Impact?
During this maintenance window, you will not be able to login to the website and will receive a conventional "Down for Maintenance" screen. You will not be able to review your Members Center, or purchase further UK Lotto, UK Thunderball & EuroMillions Syndicate Entries.

Both inward and outward bound emails during this time including any Grab A Grand Entrants, Private Messages, Lottery Tickets, Automated Subscription Renewals or Support Tickets will be automatically queued and re-sent at the end of the maintenance period.

What Do I Need To Do?
By way of safeguard, you should therefore ensure any entries you wish to make for Friday 17th February are made on or before Thursday 16th February 2012, 09:59pm GMT. We would respectfully ask you to make any purchases promptly on Thursday 16th February to ensure minimal down-time is experienced.

Lottery Affiliates and their teams should consider suspending any “Ad Campaigns” running for the duration, specifically “Traffic Exchanges” and “Pay Per Click” banners.

With this in mind, you should therefore experience minimal disruption.

Why Now?
Under Our Guarantee, it's our commitment to provide you with the highest quality of services. Following a detailed review, the Company Board have decided to physically move our dedicated server to a new datacentre suite. Our strategy is to ensure you always receive the best-of-breed infrastructure and this move allows us to confidently commit to our longer term development plans during 2012-2013, providing much needed additional rack capacity for new YPWP services going forward.

It is extremely rare for YPWP to schedule maintenance involving down-time and we appreciate that down-time is always an inconvenience, we'd like to apologise in advance and thank you for your patience as we strive to improve your online experience during this essential maintenance work.

If you have any queries, please don't hesitate to contact us by raising a Support Ticket through your Dedicated Members Center at https://www.youplayweplay.co.uk/contactus.php