Scheduled Maintenance Advance Notification

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Scheduled Maintenance Advance Notification

Postby admin  » Fri 21 Oct 11, 17:58

In the early hours of the morning on Wednesday 26th October 2011, from midnight until approximately 6am GMT, you will not be able to use the You Play We Play website due to essential maintenance taking place on your LOTTOconnect Platform.

What's The Impact?
During this 6 hour window, you will not be able to login to the website and will receive a conventional "Down for Maintenance" screen. You will not be able to review your Members Center or purchase further UK Lotto, UK Thunderball & EuroMillions Syndicate Entries.

Both inward and outward bound emails during this time including any Private Messages, Lottery Tickets, Automated Subscription Renewals or Support Tickets will be automatically queued and re-sent at the end of the maintenance period.

What Do I Need To Do?
By way of safeguard, you should therefore ensure any entries you wish to make for Wednesday 26th October are made on or before Tuesday 25th October. We would respectfully ask you to make any purchases promptly on Tuesday 25th October to ensure minimal down-time is experienced during Wednesday 26th October.

Any members wanting to check their tickets for the EuroMillions Draw #427 on Tuesday 25th October should do so before 12pm GMT.

Lottery Affiliates and their teams should consider suspending any “Ad Campaigns” running for the duration, specifically “Traffic Exchanges” and “Pay Per Click” banners.

With this in mind, you should therefore experience minimal disruption.

We'd like to apologise in advance for any inconvenience this maintenance may cause and thank you for your patience as we strive to improve your online experience.

If you have any queries, please don't hesitate to contact us by raising a Support Ticket through your Dedicated Members Center at https://www.youplayweplay.co.uk/contactus.php
Kind regards,
Systems Administrator - YPWP IT Tech. Support (admin)
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