Scheduled Maintenance Advance Notification

[admin]

On the morning of Thursday 23rd May 2024, from 9:00am until approximately 12:00pm GMT, you will not be able to use the You Play We Play website due to essential maintenance taking place on your LOTTOconnect Platform.

What's The Impact?
During this 3 hour window, you will not be able to login to the website and will receive a "Connection could not be established" screen. You will not be able to review your Members Center, purchase further Syndicate Entries, or reach out to Customer Services.

Both inward and outward bound emails during this time including any Private Messages, Lottery Tickets, Automated Subscription Renewals or Support Tickets will be automatically queued and re-sent at the end of the maintenance period.

What Do I Need To Do?
By way of safeguard, you should therefore ensure any entries you wish to make are made on or before Thursday 23rd May 2024 at 9:00am. We would respectfully ask you to make any purchases promptly to ensure minimal down-time is experienced.

Any members wanting to check their tickets for the UK Lotto, UK Thunderball, Health Lottery Draws commencing this evening, Wednesday 22nd May, should do so before 9:00am GMT tomorrow. Set For Life Draw #542 results on Thursday 23rd May will remain unaffected, services will be resumed prior.

Lottery Affiliates and their teams should consider suspending any “Ad Campaigns” running for the duration, specifically “Traffic Exchanges” and “Pay Per Click” banners.

With this in mind, you should therefore experience minimal disruption.

We'd like to apologise in advance for any inconvenience this maintenance may cause and thank you for your patience as we strive to improve your online experience.

If you have any queries, please don't hesitate to contact us outside of the scheduled maintenance window by raising a Support Ticket through your Dedicated Members Center at https://www.youplayweplay.com/contactus.php